The client contacts us and we ascertain exactly what their needs are.

First of all we have a chat to define the problem. The client may have photos we can look at and we often send an expert out to investigate further.

Once we know exactly what the client’s needs are we send them details of the work involved and the cost.

With every consultation it’s essential to develop a transparent relationship between the buyer the vendor and the consultant. The consultant must never have any financial interest in the object being sold.